All ticket holders need to display their ticket and QR code for entrance.
You don’t have to print this out - this can be shown on your phone.
If you do not have access to a mobile, then ticket and QR code must be printed to guarantee entry.
Since there are no cloakroom facilities, the restriction on backpacks and large bags in the theatre is a safety and viewing precaution. Small bags fitting under seats or on laps are permitted for convenience and comfort. Safety first!
If a show has tickets left then you will be able to purchase these on the door.
If a show is displaying as sold out on our website there may end up being some tickets available on the door if we have any no shows but this will not be guaranteed, and on most occasions you wouldn't be able to go into the theatre until the show has just started.
We do, however have a main bar area at Blackstock Market that is completely separate that you can wait in with regular live music on stage.
Please bring your E-Ticket with you as proof of purchase or you can show this on your mobile phone upon entrance to the theatre.
Your E-ticket will be issued within a few minutes from completing your purchase but may end up in your junk folder.
You can also log into your online account using your email address as your username to download your tickets if you have lost them.
For all online payments, we accept credit and debit cards.
To ensure a smoother and more secure experience for everyone, please note that our venue is now cashless.
We accept card payments only on-site. Thank you for your understanding and cooperation.
We recommend arriving early to ensure you have enough time to go to the bar for any drinks or snacks you wish to purchase before the show start / collect any pre-ordered drinks and enough time to find the theatre and get to your seat.
If you wish to arrive for any pre-show food, please allow a reasonable time for this to be prepped, delivered and consumed before heading into the theatre.
Please arrive no later than 15 minutes before your scheduled show start time to allow time for drinks at the bar and seating before the show begins.
If you arrive late (after the show start time) and the performance has already begun, we'll do our best to seat you, but you may need to wait until the break if it disrupts the act and audience.
Additionally, if late arrivals coincide with walk-ups seeking entry, your tickets may be sold to fill empty seats.
For free event tickets (including guaranteed tickets), it's essential to arrive no later than the show's start time, or seats may be released to waiting customers.
If this occurs and no seats are available, you can request a credit reimbursement for any seats that are no longer available.
Please notify the show manager on the night to claim your credit note and contact us via Whatsapp for credit issuance.
This policy does not apply to external events and tour shows. Please refer to their individual policies.
For shows without a break interval (e.g., solo/tour shows), we cannot guarantee entrance if you arrive late, as seating you may be too disruptive.
In such cases, no credit will be offered, but we'll make every effort to accommodate you if possible.
All our shows feature theatre-style seating and are unreserved unless seat selection is available during checkout.
For unreserved shows, seating is allocated upon arrival. If you arrive together and on time, all members of the same booking will be seated together.
Arriving early may provide more seating options, but this depends on the seating plan for the night and the size of your group.
The shows run times vary depending on the type of show you are going to see.
Most weekday and triple headline shows usually run for approximately 1.5 hours, depending on breaks and comedians and therefore are subject to change.
All individual events will show the start and finish time on the event so we recommending checking there before booking.
These times are also on your ticket if you have already made a booking.
Please note: times are approximate, we always aim to start and finish at times stated but it is not always possible.
Our postcode is L3 6ER.
Blackstock Market is situated a short distance from several central train stations. Moorfields, James Street, and Lime Street train stations are all approximately a 20-minute walk away.
The local bus stops are a 1 minute walk away right on the corner or Blackstock Street. Bus numbers 54 and 56 go past in both directions on Vauxhall road.
At Blackstock Market, unfortunately we don’t have our own car park,
There is free parking along Blackstock Street, usual guidance is Free parking for up to 4 hours on non-event days at Bramley Moore Stadium, and up to 2 hours on event days.
The information above is only for guidance, we highly recommend checking signage and the Liverpool Council website for more up-to-date information on changes to this rule.
Please ensure you park correctly and in the right locations.
We are close to the city centre, any main multi-storey car park would be a short walk away, you can use Google Maps for directions and distances.
Our postcode is L3 6ER
No, friendly banter may be part of the night so you may be spoken to at some point during the show but we do not book any acts who would specifically pick on any audience member.
Yes, For our headline shows there is no max group booking therefore as long as you've booked under the one booking name or have let us know in advance which bookings are to be joined together then you'll be sat together.
We would kindly ask that larger groups take note of all the normal show rules like no heckling/talking whilst acts are on stage etc and ensure that the group is aware of our terms and house rules that have been agreed when making your booking.
Groups that have booked individually and not notified us that it is one large group may be sat in separate parts of the theatre as all seating allocation is done before anybody arrives.
If you are part of a group that arrives after the show start time then you may not be sat together.
For all Sunday and weekday shows that offer either free or guaranteed tickets we have a max capacity of 4 per group.
If you book seperate and all turn up we can not guarantee you will be sat together. This is because of the type of show which may vary from new acts or new material which is not suitable for large groups. Please check the individual events for more information.
Some solo/tour shows also have a max capacity per group. When booking the system will prompt you if your group is too large.
Tour shows at external venues all differ, if you do don't select your own seat then this means the event is unreserved and the same terms as above apply.
Our Blackstock Market venue has designated smoking areas located within the venue and these are signposted around, should you require any assistance please ask a member of the team who will be happy to assist. Additionally, vaping is not permitted inside the venue. Vapers are kindly asked to vape outside with the other smokers.
Yes, our shows will have security staff in attendance who may perform bag searches or ask for ID upon entry to the comedy club. Please do not feel offended by this as it is just to ensure that we provide a safe environment for everybody in attendance.
Important - If your ticket includes a photo or signed item, please arrive a minimum of 2 hours before the show start time on your ticket and the event listing.
