Hot Water Comedy Club Help Centre

Check out our help centre for answers to all your questions. If you still need to contact us please WhatsApp us.

Making a Booking

Your tickets are available to view/download by logging in to your online account which is found on the top right Hand side on our homepage on our website. To log into your online account you will need your email address used to make your booking when you registered and your password. If you have forgotten the password there is a password re set option where we will email for you to change your password (please check your junk folder incase it goes there) If your email isn't recognised then its possible you have used another email address or an incorrect email address when you signed up. Alternatively if you have not registered with us or purchased tickets via your email address before you will need to sign up first, you can not purchase tickets without registering an account with us. If you still don't have access then please WhatsApp Us for a member of the admin team to assist.
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To utilize the credit on your account, follow these steps after adding tickets and any additional items to your basket:

1. Proceed to checkout or log in.

2. On the checkout page, scroll towards the bottom, below the sections for personal details, summary, and ticket delivery.

3. Look for the "CREDIT" section.

4. If you have available credit in your account, it will be displayed here. Simply tick the box to use it.

5. If you have a credit voucher code, input it in the designated box within the same section and then tick the small box underneith to redeem it.

6. Any remaining balance after redeeming the voucher will automatically transfer to your account for future purchases.

7. After inputting the voucher code, tick the "use credit" box to deduct the credit from the total before finalizing your purchase.

Please note that credit is for online use only and cannot be redeemed against food or drink purchases at the venue.

No, We don't offer any VIP tickets. Certain shows however do have different tiered seating options; gold, silver and bronze which allow you to sit closer or further from the stage depending on what you prefer.
If your required show says 'waiting list' then that show is unfortunately sold out.You can opt to join the waiting list to get notified on newly released tickets.When making a booking; 'book now' and 'limited' means we have in venue tickets left.
Please enter your DOB exactly how it shows in the example box before you start to type. The correct format is DD/MM/YYYYThe most common reason this doesn't work is because people are entering the year of birth or not using the (/) to separate.EG. 8th January 1986 would be entered as 08/01/1986
Yes, you can buy gift vouchers for any of our shows using the “shop” button on our menu bar above.All of gift vouchers have no expiry date and can be used to buy anything at all that is sold directly from the Hot Water Comedy Club website.
Yes, we charge booking fees to cover the cost of us completing the transaction which includes payment provider fees and admin fees. All booking fees are non refundable.
We have multiple performance spaces in our own venues. We also often host shows in external venues too.During busy periods and many weekends we often host multiple shows, often with similar lineups of comedians. Comedians will often be the opening act on one show and closing act on another so they are actually able to perform on more than 1 show on the same night, even if they have the same starting time.Please be sure to check the full show details to make sure you are booking the correct show.
No, we do however, offer very competitively priced tickets so are already great value for money. Our shows do get very busy so we feel it's unfair to the smaller groups to offer a discount to any other audience member.

Changes to my Booking

Tickets can be transferred to another date or a credit issued to your account if requested 14 days or more before the scheduled performance date for all shows booked directly on the Hot Water Comedy Club website only that still have availability.This is only valid for regular weekly events at Hot Water Comedy Club and excludes external events and tour shows, unfortunately these are none transferable and can not be cancelled. To request a booking change please WhatsApp us and ensure you include the new date/time you wish to book and the your preferred seat numbers if your new event is allocated seating. Alternatively please advise if you would prefer us to credit your account so you can rebook at your own convenience. Please be sure to check availability of the event you wish to move to before hand by visiting the website; if the system doesn't allow you to add the required amount to the basket then it is unavailable and we are unable to change to this event.Refunds cannot be given for any events.If you have purchased the optional extra ticket insurance then you would need to contact ticket plan directly to make a claim provided that your claim is eligible as it is an separate company.The rules regarding transferring tickets for other venues or solo tour shows may be different than our own so be sure to check these before purchasing.For any further assistance please see our full terms and conditions page.

If you want to add somebody to your booking, please go back to the main website and purchase the tickets required again the same way as the original booking under the same account. For our Our own venue at Hot Water Comedy Club all bookings made under the same account will be sat together as one group when we do our seating plan.

If you have booked separately please WhatsApp us with all of the bookers names to ensure we sit you as a group when arranging the seating plan as this is done prior to doors opening times.

If a show is cancelled a credit note will be given to the customer for the full value of the transaction. 

If your show has been postponed or rescheduled and you can not attend please notify us as per our terms and conditions no later than 14 days prior to your new rescheduled date as per our terms and conditions for us to cancel your booking.

Unfortunately not, your seat would've been waiting for you right up until the show started meaning we could not sell it on to somebody else.
If you have made a booking after 4th May 2022 we offer an optional ticket plan where you can get a refund from them provided you have met the criteria. To do so please contact them directly.If you haven't purchased this optional extra then unfortunately as per our terms and conditions we can not issue a refund as it isn't something that we offer.We can offer credit for the full value less booking fee as long as this request is made 14 days or longer before the scheduled event start time. This can ONLY be done via our WhatsApp, please note bookings cannot be changed over the phone, but our staff are always able to assist. For data protection this request can only be made via the booker directly. This is only valid for regular weekly events at Hot Water Comedy Club and excludes external events and tour shows, unfortunately these are none transferable and can not be cancelled. Likewise we can transfer your booking if the event you wish to move to has availability directly on our website and is priced the same, to do so please submit an enquiry and include all the relevant information on the link above, be sure to check out availability on our website prior to requesting your booking change.Our credit has no expiry and can be used against anything bookable directly via the website. If you have booked a show that is in less than 14 days time, then normal terms would apply and therefore no credit/booking change will be issued.For any further assistance please see our full terms and conditions page.
From time to time we have to replace acts for various reasons. If this happens we will always replace with a like for like act that we're sure will do a fantastic job. In this instance our normal booking change policy applies."Line-ups are correct at time of purchase, but may be subject to change. No refunds will be offered for changes to the lineup but we will always endeavour to replace with like for like performers. Customers will not be notified of any changes made to shows with multiple comedians performing"
If you have booked ticket plan by mistake for a booking then please contact ticket plan directly within 14 days.
Due to an increased occurrence of fraudulent activities, we strictly don't allow resale, only The Hot Water Comedy Club or its authorised agents are permitted to sell tickets. We list all tickets for Hot Water Comedy club on our website and skiddle ONLY. Some external tour show are sold directly through our website and also the venues ticketing provider.Failure to adhere to this policy will result in the ticket being voided and cancelled, without refund. Purchasing tickets from unauthorised sellers may result in denial of entry to the show.If you have sold tickets and the buyer is refused entry then no refund or credit will be issued to the booker as the seats remained for the booker, as stated in our terms and conditions.If you suspect that you have acquired counterfeit tickets, please contact the seller directly, as Hot Water Comedy will be unable to assist you in this matter. It is strongly advised to purchase tickets directly from Hot Water Comedy or its authorised agents to prevent falling victim to scams.
From time to time, mostly for external venue tour shows, some or all of the tickets may be sold directly through the venue itself. In these circumstances it would be the venues terms and conditions applicable for the booking as opposed to Hot Water Comedy Club's. You would not be able to transfer/receive a credit note in the normal way for our own events and would need to contact the venue you booked with for any booking related enquiries.

On the night

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Since there are no cloakroom facilities, the restriction on backpacks and large bags in the theatre is a safety and viewing precaution. Small bags fitting under seats or on laps are permitted for convenience and comfort. Safety first! 

If a show has tickets left then you will be able to purchase. these on the door.If a show is displaying as sold out on our website there may end up being some tickets available on the door if we have any no shows but this will not be guaranteed, and on most occasions you wouldn't be able to go into the theatre until the show has just started. We do, however have a main bar area at Blackstock Market that is completely separate that you can wait in with regular live music on stage.
Please bring your E-Ticket with you as proof of purchase or you can show this on your mobile phone upon entrance to the theatre.Your E-ticket will be issued within a few minutes from completing your purchase but may end up in your junk folder.You can also log into your online account using your email address as your username to download your tickets if you have lost them.
For all online payments, we accept credit and debit cards. For larger groups and corporate bookings, we also offer the option to invoice directly and accept payment via bank transfer.To ensure a smoother and more secure experience for everyone, please note that our venue is now cashless. We accept card payments only on-site. Thank you for your understanding and cooperation.
We recommend arriving as close to the doors opening time as possible. Please arrive no later than 15 minutes before your scheduled show start time to allow time for drinks at the bar and seating before the show begins. If you arrive late (after the show start time) and the performance has already begun, we'll do our best to seat you, but you may need to wait until the break if it disrupts the act and audience. Additionally, if late arrivals coincide with walk-ups seeking entry, your tickets may be sold to fill empty seats.For free event tickets (including guaranteed tickets), it's essential to arrive no later than the show's start time, or seats may be released to waiting customers. If this occurs and no seats are available, you can request a credit reimbursement. Please notify the show manager on the night to claim your credit note and contact us via the help center for credit issuance. However, this policy does not apply to external events and tour shows. Please refer to their individual policies.For shows without a break interval (e.g., solo/tour shows), we cannot guarantee entrance if you arrive late, as seating you may be too disruptive. In such cases, no credit will be offered, but we'll make every effort to accommodate you if possible.
All our shows feature theatre-style seating and are unreserved unless seat selection is available during checkout.For unreserved shows, seating is allocated upon arrival. If you arrive together and on time, all members of the same booking will be seated together.Arriving early may provide more seating options, but this depends on the seating plan for the night and the size of your group.
The shows run times vary depending on the type of show you are going to see.Most weekday and triple headline shows usually run for approximately 1.5 hours, depending on breaks and comedians and therefore are subject to change.All individual events will show the start and finish time on the event so we recommending checking there before booking. These times are also on your ticket if you have already made a booking.Please note: times are approximate, we always aim to start and finish at times stated but it is not always possible.
At Blackstock Market, unfortunately we don’t have our own car park, however since we are close to the city centre, any main multi-storey car park would be a short walk away, you can use Google Maps for directions and distances. Our postcode is L3 6ER.Blackstock Market is situated a short distance from several central train stations. Moorfields, James Street, and Lime Street train stations are all approximately a 20-minute walk away.The local bus stops are a 1 minute walk away right on the corner or Blackstock Street. Bus numbers 54 and 56 go past in both directions on Vauxhall road.
No, friendly banter may be part of the night so you may be spoken to at some point during the show but we do not book any acts who would specifically pick on any audience member.
Yes, For our headline shows there is no max group booking therefore as long as you've booked under the one booking name or have let us know in advance which bookings are to be joined together then you'll be sat together. We would kindly ask that larger groups take note of all the normal show rules like no heckling/talking whilst acts are on stage etc and ensure that the group is aware of our terms and house rules that have been agreed when making your booking.Groups that have booked individually and not notified us that it is one large group may be sat in separate parts of the theatre as all seating allocation is done before anybody arrives. If you are part of a group that arrives after the show start time then you may not be sat togetherFor all Sunday and weekday shows that offer either free or guaranteed tickets we have a max capacity of 4 per group. If you book seperate and all turn up we can not guarantee you will be sat together. This is because of the type of show which may vary from new acts or new material which is not suitable for large groups. Please check the individual events for more information.Some solo/tour shows also have a max capacity per group. When booking the system will prompt you if your group is too large. Tour shows at external venues all differ, if you do don't select your own seat then this means the event is unreserved and the same terms as above apply.
Our Blackstock Market venue has designated smoking areas located within the venue and these are signposted around, should you require any assistance please ask a member of the team who will be happy to assist. Additionally, vaping is not permitted inside the venue. Vapers are kindly asked to vape outside with the other smokers.
Yes, our shows will have security staff in attendance who may perform bag searches or ask for ID upon entry to the comedy club. Please do not feel offended by this as it is just to ensure that we provide a safe environment for everybody in attendance.
Important - If your ticket includes a photo or signed item, please arrive a minimum of 2 hours before the show start time on your ticket and the event listing.

AFTER YOUR VISIT

If you recently visited one of our shows but forgot the name of one of the acts you really enjoyed then you can visit our comedians page where all of our acts are listed. 

If you think you've lost something at one of our shows then please WhatsApp Us on the link.

Please include as much information as possible including date, time and location you think you may have misplaced your item with a full description of your lost item.  

Comments and feedback are very important to us and help to improve the services delivered to all our customers. If you have feedback or a complaint about something that is disrupting your experience, please query this with the staff on the night. We will do all we can to quickly rectify this for you.If you would like to make a formal complaint after the event, or wish to send us some feedback, we welcome you to do so. Please WhatsApp us and it will reach the correct department.We respond in every instance in due course, once the matter has been investigated.
Most shows are recorded and it's part of our terms and conditions that customers consent to this before booking tickets. These videos are then edited by the correct department, and the best clips then make it onto our social media channels. We do not ask guests for permission to post online before we do so. If this isn't agreed then please do not purchase tickets.

Lost / Resend Tickets

You will receive your e ticket via email straight after your order is placed so they should be in your inbox or junk folder to access. 

If you can not locate your email then please log into your online account. Your username is your email address.

If you still don't have access then please WhatsApp us to speak to a member of the team. Please note that during busy periods, it may take up to 48 hours excluding weekends for a response.

You will usually receive your ticket straight away as an e-ticket once your order is placed it via email.  Be sure to check your junk folder incase it goes there by mistake.

If you do not receive your ticket please log in to your online account to download it, your email address is your username.

If you still don't have access then please WhatsApp us for a member of our admin team to assist you.  Please note that during busy periods, it may take up to 48 hours excluding weekends for a response.

All our online tickets are e-tickets, which you should receive immediately after payment. If you've booked for one of our own shows at Hot Water Comedy Club, your name will be on the guest list, but we still recommend having your e-ticket in case of any issues. Our friendly door staff are always available to assist you.Please check your junk or spam folder, as e-tickets may sometimes end up there. If you can't locate them, you can retrieve your tickets by logging into your online account using your email address as your username.If you're still unable to access your tickets, please WhatsApp us. Please note that during busy periods, it may take up to 48 hours excluding weekends for a response.

Food and Drink

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In all our own venues, the bar area is separate from the performance space. For all shows, drinks can be taken inside the performance room.Bar snacks are available at the bar and can also be taken inside the theatre however, our food hall is located separately within Blackstock Market. Meals ordered from the food hall cannot be taken into the theatre as it is in a completely separate area.

House Rules

We ask that all customers be dressed, just wear whatever makes you comfortable, but we do ask that anything that may obstruct the view of another person in the audience not be worn. 

Fancy dress is also not allowed in the performance room.

Yes, comedy is a fantastic place to bring a larger group. 

We would kindly ask that larger groups take note of all the house rules like no heckling/talking whilst acts are on stage etc. 

We do not allow fancy dress inside the performance room. 

You will be refused entry on the night if you turn up in fancy dress so please do not be offended.

Please note that most of our midweek shows do not allow large groups at all. 

This is because of the type of show which may vary from new acts or new material which is not suitable for large groups. 

Please check the individual events for more information.

No, heckling and talking amongst your group while the comedians are on stage is not part of a comedy night. This also ruins the show for nearby audience members. We kindly ask that if you plan to heckle or talk whilst the acts are on stage that you do this at another comedy club, or even better at home. Anybody repeatedly talking or heckling during any show will be asked to leave without refund.
Unfortunately, our show is time-sensitive, and we are unable to accommodate shout-out requests during the performance.Regarding taking pictures, we regret to inform you that it's not a service we offer. Since all comedians are self-employed, we cannot allow this without their consent. They may have prior commitments such as other performances. However, if you happen to encounter them outside of the show, you're welcome to request a picture.
We kindly ask that phones and other devices are switched on to silent for the duration of the show as it can be disruptive to the acts on stage and the audience around you.If you do need to take a call we kindly ask that you leave the theatre to take outside in the main hall, however please note you may need to wait for the next interval to re enter.
Any customer arriving and deemed to be too intoxicated or disruptive will be refused entry/asked to leave without refund.
Due to the copyright of comedians material and the fact that we record all shows, recording of the show by any customer at any point is strictly prohibited and will result in you being asked to leave by security without warning.

Free Entry Shows

For some shows we offer both free tickets and guaranteed tickets.

Free ticket guarantees entry for the first 50% of people with this ticket on the night. This will be from doors opening.

These tickets are strictly max 4 per group.

Any remaining space will also be available for people with this ticket.

If you'd like to guarantee entry right up until the show start time then we'd recommend purchasing a guaranteed ticket. This ticket guarantee's entry for the show up until the start time. If you arrive later than the show start time then your ticket may be given away to someone on the night.  

Blackstock Market buzzes with an array of live entertainment and events, featuring daily and nightly live music on the main stage, available Thursday - Sunday.

Hot Water Comedy Club can offer free entry shows due to the increased numbers inside the whole venue for events for free entry shows.
If you are unsure if you are able to arrive for the free entry guaranteed time then we advise booking a paid ticket which would guarantee entry right up until the show start time.
For some weekday shows we offer both free tickets and guaranteed tickets. Free ticket guarantees entry for the first 50% of customers with this ticket on the night. This will be from doors opening time.Any remaining space will also be available for people with this ticket after all guaranteed ticket holders have entered by the show start time.If you'd like to guarantee entry right up until the show start time then we'd recommend purchasing a guaranteed ticket.
Due to a small number of people reserving tickets for our free entry shows and not attending or cancelling their tickets with enough notice we now have a 3 strike rule. If you reserve tickets for our free shows and don't attend or cancel 3 times in one year then your future free entry tickets will be automatically cancelled without notice. This is to ensure seats arent blocked off for other customers by people who have no intention of attending.

Age Restrictions

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Babies and young children are not permitted at any of our comedy performances, unless it’s a designated "Comedy for Kids" event. The content may not be appropriate, and little ones can be disruptive to others in the audience and the act on stage. 

However, under 18s are welcome in our main Blackstock Market Food Hall until 10pm, so you’re more than welcome to wait there if others in your group are attending the show.

HOW TO FIND US

Hot Water Comedy Club features multiple theatres within the venue, all located indoors.

Your ticket will indicate which theatre you're assigned to, and there will be a large screen in the food hall displaying the events taking place in each room.

Additionally, our door staff and friendly ushers will be readily available to assist you if needed.

We host our shows across many different cities and venues, please be sure to check your booking to ensure you are attending the correct event as many evenings have multiple shows in different venues. The full venue address for your event will always be on your ticket and can also be found by revisiting the event that you have booked on the website. The address for our brand new purpose built venue where most of our shows are performed is: Hot Water Comedy Club at Blackstock Market, 17 Blackstock Street, L3 6ER.The address for our old venue in Liverpool is: 45 Hardman Street, Liverpool, L1 9SA and this is now permanently closed.
If you're unable to find your answer and need to speak to somebody, you can WhatsApp us to speak to a member of the admin team and we'll respond as soon as we reach your enquiry. Please note, our usual response time is usually within a few hours during normal weekday working hours however we do ask to allow up to 48 hours during busy periods and excludes weekends. If you have waited longer than this time it is more likely that our reply is in your junk folder so please be sure. to check there.If you need to speak to somebody, you can reach us by calling 0151 588 0222, please note bookings can’t be change via the phone but we are happy to help with general queries.

Kids Comedy Shows

This show is 6+ recommended due to being required to sit for a period of time, kids under 6 are also welcome to attend. 

Under 2's sitting on knees are free to attend, all family members taking a seat will need a paid ticket though.

Our Kids Comedy Shows are completely free to attend and take place after our Free Family Fundays.

ONLINE SHOWS

Our regular podcast ‘Hot Water’s Green Room’ can be watched or listened to wherever you get your podcasts.

Exclusive weekly episodes are available to members in ‘The Podcast Fan’ tier or above.

Most shows are recorded and it's part of our terms and conditions that customers consent to this before booking tickets.

All ticket holders consent to the recording and filming of themselves as members of the audience As we record most shows and reserve the right to use any footage recorded how we see fit including publishing online across our social media channels. It is the responsibility of the ticket purchaser to let all members of the group know. 

If this isn't agreed then please do not purchase tickets. 

Unfortunately, we don’t provide this service. However, short clips may be shared on our social media channels in the future, though there is no fixed schedule for their release.Live streams of each show are also available for anyone on our Patreon.

Blue Light Tickets

Here at Hot Water Comedy Club we offer all eligible parties a completely free ticket for many comedy show on us for all you everyday 'blue light' heroes*

All 'blue light' free tickets need to be booked via WhatsApp after booking the rest of your group in.

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*The free blue light offer can only be redeemed when purchasing at least 1 full price ticket. Only 1 free ticket per separate blue light ticket with valid ID. 1 free blue light ticket per 1 fully paid ticket purchased, if you require and are eligible for more blue light tickets you must first purchase the same or more number of paid tickets. Offer only valid for our own events at our own Hot Water Comedy Club venue in Liverpool. Valid photographic ID & blue light status verification must be shown on the night or the full ticket price will be requested to gain entry. Photo ID will be needed if not showing on your blue light status card. Blue light accepted ID include the following - NHS staff card, police warrant card or police ID card, fire service ID card, Ambulance service ID card, social care workers ID card, HM Coastguard, Military ID card, Veteran ID card or discharge papers, Prison service ID card, charity ID card (relating to emergency services only), Blue light card, digital blue light card accepted. We now also allow this same offer for any teachers who have the teacher digi- card (https://www.teachercard.co.uk). This card must be show as I.D. Booking in advance is required to take advantage of the free blue light promotion as this cannot be redeemed on the door. Blue light free tickets requests require a minimum of 48 hours notice for our team to be able to process the booking. Subject to availability. Cannot be used in conjunction with any other promotion. Not available for touring shows and special events including 'an audience with' shows. Offer only valid for customers booking who have booked with ourselves, can not be redeemed for external ticketing sites such as ticket master. This offer is valid for new bookings only and cannot be backdated for any existing orders. Exclusions apply, if the event you are looking at does not display a blue light ticket button then this show is excluded from this offer. If a blue light ticket is available this will show as one of the ticket options.

Free Birthday Tickets

Get yourselves down to Hot Water Comedy Club to enjoy your birthday celebrations and the birthday person can attend completely FREE.

As long as your birthday falls 7 days either side of your planned visit then you qualify for your free ticket.

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At least one full price ticket needs to be purchased to claim our free birthday ticket offer to ensure that birthday bookings are genuine bookings and avoid no shows on the night.If your preferred show offers this deal then there will be an option to select "birthday ticket" on the booking page.Please see terms and conditions below for qualifying birthday tickets:- We put measures in place to ensure that this scheme is not abused and will require evidence to support fans requests. Valid photographic ID must be shown on the night or the full ticket price will be requested to gain entry. If no I.D is provided then full ticket payment must be made on the door for entrance.- Booking in advance is required to take advantage of the free birthday promotion as this cannot be redeemed on the door.- Requests must be made 48 hours in advance to guarantee the offer for our team to be able to process the booking. - This is only valid once the admin assistant has added this and replied so please keep a check on your emails and/or online account for your updated ticket, if you have not received your ticket after 48 hours please check your junk folder and/or create another request.-This offer is valid for new bookings only and cannot be backdated for any existing orders.- All bookers must be attending the same event. - The free birthday ticket offer can only be redeemed when purchasing at least 1 full price ticket. All events with this offer available will show this on the booking page- Cannot be used in conjunction with any other promotion.- Offer only valid for customers booking who have booked with ourselves, can not be redeemed for external ticketing sites such as ticket master.- Not available for solo or touring shows, external venue events and certain special events.- Subject to availability.- A free Birthday ticket offer is only eligible with bookings directly via our website.

Carer Tickets

Here at Hot Water Comedy Club we offer all eligible parties a completely free ticket for many comedy show on us for all you everyday 'blue light' heroes*

All 'blue light' free tickets need to be booked via WhatsApp after booking the rest of your group in.

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To prevent fraud, we have implemented measures to ensure that this scheme is not abused and may require evidence to support fans' requests. Valid ID must be presented upon entrance; failure to do so may result in refusal of entry or require you to purchase a standard ticket.

Accepted forms of ID include:

- Entitlement to Disability Living Allowance (in the form of a letter or the actual Allowance book)

- Attendance Allowance or Carer's Allowance letter of award

- Incapacity Benefit books or a letter notifying the recipient of the benefit

- Blue Badge

- Registration card for visual impairment (BD8 or Certificate of Visual Impairment)

- UK Carer Card

- Recognized Assistance Dog ID Card

- Credibility’s Access Card with +1 symbol

Please note that a free carer ticket is only eligible for bookings made directly via our website.

Accessibility

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All of our theatres inside our Blackstock Market venue are wheelchair accessible. 

VENUE HIRE

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To utilize the credit on your account, follow these steps after adding tickets and any additional items to your basket:

1. Proceed to checkout or log in.

2. On the checkout page, scroll towards the bottom, below the sections for personal details, summary, and ticket delivery.

3. Look for the "CREDIT" section.

4. If you have available credit in your account, it will be displayed here. Simply tick the box to use it.

5. If you have a credit voucher code, input it in the designated box within the same section and then tick the small box underneith to redeem it.

6. Any remaining balance after redeeming the voucher will automatically transfer to your account for future purchases.

7. After inputting the voucher code, tick the "use credit" box to deduct the credit from the total before finalizing your purchase.

Please note that credit is for online use only and cannot be redeemed against food or drink purchases at the venue.

COMEDIANS

We offer 2 new comedian nights on a Wednesday and Sunsay. 

We have an Open Mic Night on a Wednesday, where anybody can walk up, you put your name down on arrival; we have slots for 12 performers at 5 minutes each.

We have a New Act Night on a Sunday, for this show you need to email perform@hotwatercomedy.co.uk to get on the gig availability list as these slots are booked and are 10 minute slots each.

Paul Smith Tour

We strongly recommend visiting the website of the venue for any events that are not held in a venue that we own and manage as they may have different rules on what you need to gain entry, in general external events require your valid e ticket for entrance. 

We'd like to reiterate that any venue entry rules for external venues are completely out of our control and we don't get a say in what they might be.

WE strongly recommend joining our mailing list and Patreon channel to hear more about Paul's upcoming tours and being the first to purchase tickets.