BLUE LIGHT TICKET
At Hot Water Comedy Club, we love showing appreciation to our everyday ‘blue light’ heroes. Enjoy a completely free comedy show on us*—but please note the following steps to claim your Blue Light ticket:
How to Claim Your Blue Light Ticket
1. Check Eligibility:
- Blue Light tickets are only available for events displaying the Blue Light ticket option.
- Not all events are eligible for this offer.
2. Purchase a Standard Ticket:
You must purchase the required standard ticket first (not including your blue light ticket, for example, if you buy one full-price ticket, you are eligible to purchase one Blue Light ticket. If you buy two full-price tickets, you can purchase two Blue Light tickets if each blue light ticket holder each has their own blue light ID from the list below, and so on).
3. Request Your Blue Light Ticket:
- After purchasing, please WhatsApp Us to submit a request. Our team will manually add a free Blue Light ticket to your booking.
You must send an image of valid ID to our WhatsApp channel prior to arrival. Please ensure this image is either a physical ID, or clearly shows that the screenshot is from the Blue light app to validate your request.
Our team will manually add a free Blue light ticket to your booking.
Please do not pay for the blue light holder – our standard refund and cancellation policy applies, and we cannot issue refunds if you accidentally put through your booking instead of following the blue light ticket process above.
The image sent on our WhatsApp channel prior to arrival must be the same ID brought with you on the day of the show. If ID is not provided on your arrival to the show, tickets will be chargeable on the day.
Terms & Conditions:
• Booking in Advance: Blue Light tickets must be requested at least 48 hours in advance. They cannot be redeemed on the door.
• One free Blue Light ticket per eligible ID. One free ticket per fully paid ticket.
• Blue Light tickets are only valid when booked alongside a full-price ticket for the same eligible show. They cannot be used for different events or transferred between booking
• If more than one Blue Light Ticket or Birthday Ticket is requested under the same account ID, the additional ticket holder(s) must send their request via WhatsApp. On the night of attendance, they must be present and provide matching photographic ID for verification.
• All guests claiming the Blue Light discount must bring the same valid Blue Light Card or Digital Blue Light Card submitted at the time of booking, along with valid photographic ID. The details must match the person claiming the discount.
• We reserve the right to request additional evidence of eligibility where necessary. If valid Blue Light status cannot be verified, or the required evidence is not provided, the guest may be required to pay the full ticket price.
• Blue light ID must be valid for the date of your visit as well as at the time of booking.
• Exclusions apply, all eligible shows will display a "blue light" ticket option. This offer can not be used for touring shows, special events, or “An Audience With” shows.
• Subject to availability.
• This offer is valid for new bookings only and cannot be applied to existing orders
• Please do not pay for the blue light guest – our standard refund policy applies, and we cannot issue refunds if you accidentally put through your booking instead of following the blue light ticket process above.
• Valid photographic ID and Blue Light status verification must be shown on the night, or the full ticket price will be charged for entry.
Accepted Blue Light ID includes the following (photo ID also required if not shown on the card):
• NHS staff card
• Police warrant card or police ID card
• Fire service ID card
• Ambulance service ID card
• Social care workers ID card
• HM Coastguard ID
• Military ID card, Veteran ID card, or discharge papers
• Prison service ID card
• Charity ID card (related to emergency services only)
• Blue Light Card or Digital Blue Light Card
• Teacher Digi-card
• Discount for teachers Digital ID
